Vous pouvez s'exercer en Internet avec le démo gratuit. Vous allez découvrir que la Q&A de Pass4Test est laquelle le plus complète. C'est ce que vous voulez.
Beaucoup de gens trouvent difficile à passer le test Nortel 920-316, c'est juste parce que ils n'ont pas bien choisi une bonne Q&A. Vous penserez que le test Nortel 920-316 n'est pas du tout autant dur que l'imaginer. Le produit de Pass4Test non seulement comprend les Q&As qui sont impressionnées par sa grande couverture des Questions, mais aussi le service en ligne et le service après vendre.
Pass4Test est un fournisseur professionnel des documentations à propos du test Certification IT, avec lequel vous pouvez améliorer le future de votre carrière. Vous trouverez que nos Q&As seraient persuadantes d'après d'avoir essayer nos démos gratuits. Le démo de Nortel 920-316 (même que les autres démos) est gratuit à télécharger. Vous n'aurez pas aucune hésitation après travailler avec notre démo.
C'est sûr que le Certificat Nortel 920-316 puisse améliorer le lendemain de votre carrière. Parce que si vous pouvez passer le test Nortel 920-316, c'est une meilleure preuve de vos connaissances professionnelles et de votre bonne capacité à être qualifié d'un bon boulot. Le Certificat Nortel 920-316 peut bien tester la professionnalité de IT.
Code d'Examen: 920-316
Nom d'Examen: Nortel (Cisco Lifecycle Services Express)
Questions et réponses: 69 Q&As
920-316 Démo gratuit à télécharger: http://www.pass4test.fr/920-316.html
NO.1 An enterprise wants to add desktop functionality that is flexible and able to respond to the
different needs of callers based on the skill set the calls is routed into. This mid-sized
organization of 100 agents has the expectation to grow to 150 over the next two years, but
will only accept a low-cost solution. What contact center product provides this flexibility?
A. Symposium Agent with the ability to present the correct screen to the agent based on business
rules
B. Symposium Web Center Portal with the ability to present e-mail, chat, an/or collaboration
screens based on customer requirement
C. Symposium Agent Greeting with its ability, based on skill-set, to customize information for
call presentation
D. Symposium TAPI SP with the ability, based on skillset, to route caller information with the
call delivery at the phoneset
Answer: A
certification Nortel 920-316 examen 920-316 certification 920-316
NO.2 An SECC contact center with 10 Supervisor clients logged in and using the real time
displays would be using how many of the 75 simultaneous real time sessions?
A. 10
B. 20
C. 30
D. 40
Answer: D
Nortel 920-316 920-316 certification 920-316 certification 920-316 920-316
NO.3 What Windows sub-components are used in the communication exchange between the
Symposium Agent server running IIS, and the agent desktop running internet Explorer?
A. DCOM and MTS
B. HTTP and DCOM
C. LDAP and MTS
D. ODBC and COM
Answer: B
Nortel 920-316 920-316
NO.4 Symposium Agent and TAPI can co-reside on the same server if the agent count does not
exceed which?
A. 500
B. 600
C. 750
D. 1200
Answer: A
Nortel examen certification 920-316 920-316 examen
NO.5 Estimated wait time, position in queue, message option, massage recording and
announcements are all functionality of what type of port?
A. MIRAN port
B. CallPiLot ports
C. Meridian Mail ports
D. Voice Services Card ports
Answer: C
certification Nortel 920-316 examen certification 920-316 920-316 920-316
NO.6 For Symposuim Agent (SA) to be fully operational in a Meridian1 or DMS environment,
what key component must be in place to monitor the client lines?
A. TAPI server must be installed to monitor the client lines
B. TAPI server must be installed to monitor the client lines but only if used to monitor or control
Multiple Appearance Directory Number (MADN) lines
C. There are no other requirements outside of Symposium Agent to monitor client lines.
D. There are no other requirements outside of Symposium Agent to monitor client lines.
Answer: B
Nortel examen 920-316 920-316 920-316 examen
NO.7 What is the recommended CPU specification for symposium Agent server in stand-alone
versus co-resident mode with TAPI for 100 agents, assuring Windows NT service pak5?
A. SA will only run on a Windows 2000 platform and so cannot be sized in this scenario
B. SA will support 100 active agents in either stand-alone or co-resident mode on a Pentium II
100 Mhz CPU clock speed
C. A Pentium II 400 Mhz CPU clock speed server can only support 100 Active Agents in a
stand-alone mode Symposium Agent server
D. SA will support 100 active agents in either stand alone or co-resident mode but requires a
Pentium III 600 Mhz CPU clock speed
Answer: B
Nortel examen 920-316 920-316 920-316
NO.8 Select three true statements of comparison of SECC 3.0 to SymposiumCallCenterServer
A. SECC connects to Option 11C Mini
B. Both provide host data exchange (HDX)
C. SECC has an automated scripting agent, SCCS does not
D. SECC is scaled to accommodate about 75% fewer trunks than SCCS
Answer: ACD
Nortel 920-316 certification 920-316 certification 920-316 920-316 examen
NO.9 Symposium Agent provides enterprises with the ability to add agents in groups and to
purchase licenses incrementally to meet the growth demands of the CTI
screen-pop-enabled agents. What license packages are available to configure?
A. 1, 10, 50, 100, 200, 500
B. 1, 5, 10, 25, 100, 250, 500
C. 1, 5, 10, 50, 100, 200, 300, 500
D. 1, 10, 25, 50, 75, 100, 300, 500
Answer: A
certification Nortel 920-316 920-316 920-316 examen
NO.10 Which two are true for using graphical real-time displays with SECC 3.0?
A. The maximum number of GRTDs is ten
B. GRTD must run on a stand-alone PC
C. SECC 3.0 is backward compatible with all versions of GRTD
D. Each GRTD that runs on a client PC uses one of the Supervisor/Realtime sessiosn of the
SECC
Answer: AD
Nortel examen certification 920-316 certification 920-316 920-316
Si vous vous inscriez le test Nortel 920-316, vous devez choisir une bonne Q&A. Le test Nortel 920-316 est un test Certification très important dans l'Industrie IT. C'est essentielle d'une bonne préparation avant le test.
没有评论:
发表评论